Terms of service

Terms of Service

Last updated: 2026-09-27

1. Overview

This website is operated by Xinyi Yuke Trading Co., Ltd. Throughout the site, the terms "we", "us" and "our" refer to Xinyi Yuke Trading Co., Ltd. We offer this website, including all information, tools and services available from it, to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service.

2. Online store terms

You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction. You must not transmit any worms, viruses or any code of a destructive nature. A breach of these Terms will result in immediate termination of your Services.

3. Products and product descriptions

We have made every effort to display as accurately as possible the colours, patterns and inclusions of our products. However, our products are made from stone. Each piece is unique, and the colour, pattern, size and inclusions may vary from the photographs shown. Such variation is an inherent characteristic of the material and is not a defect.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.

4. Orders and pricing

All orders are subject to acceptance and availability. We reserve the right to refuse any order you place with us, and to limit or cancel quantities purchased per person, per household or per order. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email address provided at the time the order was made.

Prices for our products are subject to change without notice. In the event that a product is listed at an incorrect price due to an error, we reserve the right to refuse or cancel any orders placed for that product, and to refund any amount already paid.

5. Payment

5.1 Accepted payment methods

We accept the following payment methods:

• Credit or debit card. After you place your order we email you a secure payment link. Open the link, create an account with our payment provider, add your credit or debit card, and pay. Depending on your location, the card networks available to you are shown on that page. You do not need to create an account on our Site.
• Bank transfer in US dollars (USD). We will email you our corporate account details, together with a payment reference, after you place your order.

The payment methods available for your order are shown at checkout and repeated in your order confirmation email. Payment must be received in full before an order is dispatched.

5.2 Payment security

Card details are entered directly on our payment provider's secure page and are not stored by us. For your protection, your bank may ask you to verify the payment (for example, with a one-time code). We will never ask you for your card number, CVV or online banking password by email, and we will never ask you to send payment to a personal account.

5.3 Payment confirmation

Once your payment has been received we will send you a confirmation email. Orders are dispatched within 2–3 business days after payment clears. By submitting an order, you confirm that the payment information you provide is accurate and that you are authorised to use the payment method.

6. Shipping, duties and taxes

We ship to the destinations listed at checkout. Shipping times stated on the Site are estimates, not guarantees, and may be affected by customs processing or carrier delays.

All orders are shipped on a Delivered Duty Paid (DDP) basis. This means that any import duties, taxes and customs clearance fees applicable to your order are paid by us, not by you. You will not be asked to pay any additional charge on delivery. The price you see at checkout is the total amount you pay for the product and its delivery.

7. Returns and refunds

Please refer to our Refund & Return Policy, which forms part of these Terms of Service.

8. Intellectual property

All content on this Site, including text, images, photographs, logos and designs, is owned by or licensed to Xinyi Yuke Trading Co., Ltd. and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this Site without our prior written permission.

9. Disclaimer

The products sold on this Site are decorative and jewellery items. They are not medical devices and are not intended to diagnose, treat, cure or prevent any disease or condition. Any statements on this Site referring to traditional or folkloric associations of stones have not been evaluated by the U.S. Food and Drug Administration.

To the fullest extent permitted by law, the Service and all products delivered to you are provided "as is" and "as available" without any representation, warranty or condition of any kind, either express or implied.

Nothing in these Terms excludes or limits any rights you have under mandatory consumer protection laws in your place of residence.

10. Limitation of liability

To the fullest extent permitted by law, Xinyi Yuke Trading Co., Ltd., our directors, officers, employees, and suppliers shall not be liable for any indirect, incidental, punitive, special or consequential damages of any kind, including lost profits or lost revenue, arising from your use of the Service or any product purchased through it.

Our total liability in respect of any order shall not exceed the amount paid by you for that order.

11. Indemnification

You agree to indemnify, defend and hold harmless Xinyi Yuke Trading Co., Ltd. from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

12. Governing law

These Terms of Service shall be governed by and construed in accordance with the laws of the People's Republic of China. Nothing in this clause affects any rights you may have under the mandatory consumer protection laws of your country of residence.

13. Changes to these Terms

We reserve the right to update, change or replace any part of these Terms of Service by posting updates to this website. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

14. Contact information

Questions about the Terms of Service should be sent to us at hello@dewstonejewelry.com, or by mail at Room 2113 & 2213, Building 2, Xintiandi Shopping Mall, Xin'an Street, Xinyi City, Jiangsu Province, China.