Details & Care
Wipe the stone with a soft, dry cloth — that is usually enough. For a deeper clean, use lukewarm water with a drop of mild soap on a soft cloth, then dry it straight away. Do not soak the cord.
Take your pendant off before swimming or bathing (chlorine, salt and hot water affect both the stone finish and the cord fibres), before applying perfume or lotion, before sleeping, and during exercise. Store it in the keepsake box, away from direct sun and from other pieces that could scratch it.
Cords are hand-braided and adjustable. Adjust the slider gently — pulling hard stretches the weave. Check the cord every few weeks; if it looks frayed, email us and we will advise on a replacement.
Avoid ultrasonic and steam cleaners, household chemicals, bleach, jewellery dips, and abrasive cloths.
What's Included
A green gift box with a black velvet insert, and a care card.
Every pendant is hand-finished and strung on an adjustable hand-braided cord, so it arrives ready to wear or to give.
Shipping & Duties
We ship to the United States. Orders are typically dispatched within 2–3 business days, and delivery usually takes 8–12 business days for the continental US. Shipping is free.
Duties and taxes are included in your order total — no additional fees are collected on delivery. The price you see at checkout is the full price you pay.
Orders are fulfilled from our partner facility in China and shipped by air express. You will receive a tracking link by email when your order ships.
Crystal Safety
Our pendants are decorative jewellery and spiritual keepsakes — worn for their appearance and for personal meaning.
This item is not a medical device. It is not intended to diagnose, treat, cure, or prevent any disease or condition. Statements about traditional or folkloric associations have not been evaluated by the FDA. If you have a health concern, please speak with a qualified healthcare professional.
Cords are hand-braided and adjustable. With wear, a braided cord can loosen or fray — check it regularly and stop wearing the pendant if you see visible damage. Keep away from children under 3 years of age and from pets: pendants and cords are not toys and can present a choking and strangulation hazard.
If you notice redness, itching or irritation where the pendant or cord touches your skin, remove it and let the area settle.
California Proposition 65 — WARNING: Cancer and Reproductive Harm — www.P65Warnings.ca.gov
Questions
How do I care for it?
Less than you might think. Wipe the stone with a soft, dry cloth, avoid soaking the cord, and take the pendant off before swimming, bathing, exercising, applying perfume, or sleeping. The care card in your keepsake box covers the rest.
Will it fit?
Yes. The cord is adjustable, so you can set the pendant to sit where you want it at the collarbone. The pendant itself is about 2 in (5 cm). Adjust the slider gently — pulling hard stretches the braid.
What if it arrives damaged?
Email us within 30 days of delivery at hello@dewstonejewelry.com with a photo, and we will replace it or refund it — your choice. Please do not ship it back before contacting us.
For any other issue, contact us within 30 days and we will refund your order — you do not need to ship the pendant back to us. Refunds are typically returned to your original payment method within 5–10 business days.